A Journey through Vision, Excellence, Empathy & Resilience
Dr. Devesh Nigam
Registrar,
University of Hyderabad
Never give up!” It is this ethos with which Dr. Devesh Nigam, the Registrar at the University of Hyderabad, has shaped a transformative journey of leadership. As an experienced officer in the Group A Cadre of the Government Service, Dr. Devesh’s 25-year career reflects a commitment to overcoming challenges and turning problems into possibilities. His journey to the pinnacle of success is marked by tenacity, perseverance, inspiration, and intrinsic motivation.
At the University of Hyderabad, Dr. Devesh, as Registrar, consistently upholds the mantra of “never give up,” meeting deadlines and navigating complexities with precision. His adept data analysis and interpretation skills contribute to a robust professional knowledge base, addressing future challenges effectively.
Beyond administrative prowess, he advocates workplace justice, showcasing planning acumen, problem-solving skills, and a commitment to impartiality. Trusted for moral values, growth mindset, and loyalty, he fosters a positive workplace environment. With multifaceted expertise in administration, academics, finance, and human resources, Dr. Devesh significantly shapes the university’s growth trajectory. The completion of the Higher Education Leadership Development (HELD) Programme organised by University Grants Commission (UGC) – British Council and the Advance HE team UK – India Education and Research Initiative (UKIERI) with distinction reflects his commitment to continuous learning.
Known for doing ordinary things extraordinarily, his simplicity and consistent striving make him a neutral and effective force in governance. TradeFlock explores Dr. Devesh’s story in an interview, unravelling the essence of his impactful journey.
What inspired your pursuit of a career in higher education administration?
My passion for education, stemming from positive student experiences, led me to higher education administration. I seek to influence policies, foster positive learning environments, and contribute to institutional growth. My values align with a commitment to knowledge dissemination, learning, diversity, and academic excellence, driving my pursuit of a broader impact on the educational system. To understand the challenges faced by faculty and students, I completed doctoral research on “Impact of Human Resource Policies and Human Resource Indicators on Quality of Services in Public Higher Education Institutions in India” from the Department of Liberal Arts, IIT Hyderabad.
How did your roles at LNIPE and ICAR contribute to your development as an administrator?
As Finance and Accounts Officer at Indian Council of Agricultural Research (ICAR), I ensured meticulous financial oversight, budget preparation, revenue generation, and compliance adherence. EDUCATION LEADERS BEST IN INDIA 2024 Best Education Leaders in India 2024 22 Reporting to higher-ups supports financial stability within regulatory standards. At Lakshmibai National Institute of Physical Education (LNIPE), as Deputy Registrar, I enhanced organisational abilities, multitasking, and problem-solving. Contributions to digital infrastructure showcased a commitment to efficient administration. These experiences equipped me with a versatile skill set, crucial for handling complex challenges in subsequent assignments.
What challenges did you face and overcome, especially in utilizing technology?
In my role as a registrar, significant challenges revolve around optimising manpower, fostering technical expertise, and cultivating an efficient workforce. Addressing these involves continuous training and digital integration. Strategic goals prioritise recruitment, retention, prompt promotions, professional training, and efficient service handling. Positive rule interpretation and improving the university’s digital infrastructure through platforms like Samarth are key priorities. Leveraging technology, especially through automation and ICT tools, plays a pivotal role in enhancing digital infrastructure, ensuring efficient record-keeping, and establishing management information systems. This adoption is crucial for rationalising manpower, improving administrative processes, and maintaining a competitive edge in rankings and efficiency.
How do you balance implementing institutional policies with addressing individual student needs?
Balancing institutional policies and individual student needs requires a strategic and flexible approach. In-depth knowledge of policies helps identify areas for flexibility without compromising integrity. Training staff on policies and accommodating diverse student needs promotes inclusivity. Open communication and transparency are essential for an effective balance, ensuring a supportive educational environment while upholding institutional standards.
As the former Controller of Examinations, what notable changes did you introduce to examination processes?
As the former Controller of Examinations at the University of Hyderabad, I spearheaded significant changes in examination processes, focusing on modernisation and efficiency. I introduced an online application system for nationwide entrance examinations in 2013 and integrated payment gateways with leading financial institutions. Additionally, I facilitated the digital distribution of Academic Council agendas and minutes, transitioning from traditional paper-based methods. I led initiatives for online submission and processing of M.Phil. and Ph.D. theses, implemented an online ‘No Dues’ submission system, and formulated guidelines for antiplagiarism measures. My involvement in amending the university’s academic ordinances further showcased a commitment to enhancing administrative practices and academic standards.
Who has been your greatest inspiration or mentor in your career?
My greatest source of inspiration and mentorship is my father. His dedication, work ethic, and emphasis on values like integrity and perseverance have shaped my character. His resilience in facing challenges motivates me to strive for excellence. My mother’s grounding influence and philosophy of hard work and acceptance also inspire me. My family, including my wife, daughter, and son, teach me the art of living positively amid challenges. I’m grateful for the support and lessons from mentors, heads of institutions, friends, and colleagues throughout my successful journey.