10 Best CXOs in India 2024
In TradeFlock’s latest edition, “10 Best CXOs in India 2024,” we honour visionary Chief Experience Officers (CXOs) who are redefining leadership across diverse industries and business functions. This special issue offers exclusive insights into how these CXOs are enhancing customer and employee experiences, driving innovation, and fostering growth within their organisations. Each leader shares actionable strategies and perspectives that highlight their pivotal role in shaping the future of business in India. Discover how these top CXOs are not only meeting the challenges of today’s marketplace but also pioneering solutions that set new standards for excellence.
Abhishek exemplifies transformative leadership in the ever-changing technology landscape. With over 23 years of experience at esteemed companies like L&T Infotech and Capgemini Invent, he champions a philosophy of “Transformation & Beyond,” focusing on innovation and sustainable growth. A celebrated TEDx speaker and bestselling author, he inspires future leaders through his insights.
Dr. Bhuvan Nagpal is a globally esteemed leader in oral pathology and laboratory medicine, celebrated for his dedication to advancing the field through groundbreaking research and exemplary clinical practice. With over 65 published research articles and authoritative textbooks across various disciplines, he skillfully integrates academic rigour with real-world application.
Damodar has risen from an Accounts Officer to a key financial leader in India’s defence sector over a career spanning 34 years. Known for his strategic vision and expertise, he has spearheaded initiatives like the transition to BEL’s first Integrated Annual Report and the optimisation of cash flow, ensuring BEL’s debt-free status and strengthening its financial health.
Deepak Kumar, Chief Risk Officer at RBL Bank, is a seasoned leader with over four decades in risk management and strategic finance. Known for pioneering a “risk-aware culture” and implementing advanced AI-driven risk detection systems, he has fortified RBL’s resilience in a challenging banking landscape. His expertise has earned him industry accolades, positioning him as a top risk leader in Asia.
Jatin Bassi exemplifies the principle that “leadership is not about being in charge; it’s about taking care of those in your charge,” as articulated by Simon Sinek. His career took a pivotal turn when he transitioned from the contractor side to the developer side in a tier-2 city, reshaping his approach to organisational success. At Evos Buildcon, Jatin emphasises the importance of people skills and collaboration, focusing on building a cohesive team, enhancing teamwork.
Ar. Prabhat Tyagi has carved out a remarkable career defined by strategic vision and significant accomplishments. Transitioning from a military family background, Prabhat’s diverse educational path—spanning hotel management, engineering, and architecture—has equipped him with a unique skill set that drives his professional success. His impactful roles at organisations like Asian Paints and NoBroker.com have honed his expertise in procurement, operations, and relationship building.
Rajesh is spearheading a remarkable transformation of the airline under Tata Group’s ownership. With his customer-first philosophy and innovative approach, Rajesh has revitalised the passenger experience—integrating digital solutions and streamlined operations to boost satisfaction and rebuild trust. His leadership is driving Air India’s resurgence as a modern, customer-centric force in aviation
Sudhir Ingle, Director at MAHAFPC, leads one of India’s foremost farmer cooperative groups, driving initiatives that empower farmers and promote sustainable agriculture. With a focus on innovation and market access, he plays a key role in transforming agricultural practices across India. Under his leadership, MAHAFPC has become a vital support system for thousands of farmers nationwide.
Surya has transformed the company’s sustainability practices with innovative strategies such as implementing the world’s first Zero Liquid Discharge (ZLD) plant in the viscose industry. With over 28 years of experience across sectors like manmade fibres, steel, and cement, Valluri’s leadership has helped Grasim significantly reduce water consumption, introduce closed-loop processes, and develop USDA-certified biobased products.
Vishal is a visionary leader transforming the real estate sector through customer-centric innovations. He pioneered the “Digital Home Buying Experience” campaign, revolutionising transparency and efficiency in the home-buying journey. With a focus on digital transformation and personalised service, Vishal has set new standards in customer satisfaction and operational excellence at Emaar India