Shaping the Future of Tech with Strategic Leadership and Growth
Mihir Kumar Jhaveri
Chief Revenue Officer,
Ace Infoway Pvt. Ltd.
Navigating the complexities of today’s tech-driven economy requires a leader who understands both innovation and execution. Mihir Jhaveri, Chief Revenue Officer at Ace Infoway Pvt. Ltd. (AQe Digital), embodies this dual focus, driving revenue growth strategies in the tech landscape for over 25 years. Mihir’s leadership is defined by his ability to turn challenges into opportunities. At Ace Infoway, he has pioneered growth strategies that combine emerging technologies with scalable business models, leading to significant revenue milestones and securing the company’s position as an industry leader. His focus extends beyond numbers—Mihir is dedicated to aligning customer-centric solutions with market demands, creating long-term value. What sets Mihir apart is his unwavering commitment to sustainable growth. By redefining operational efficiencies and developing innovative go-to-market strategies, he consistently delivers results that surpass industry standards. His market insight allows him to anticipate trends, pivot strategies, and keep Ace Infoway agile in an everchanging sector. As a visionary leader, Mihir transforms market challenges into growth accelerators, leaving a lasting impact on both organisations and people. His journey continues to inspire those around him, driving continuous success and innovation at Ace Infoway. He continues to do so as we speak with him on his journey.
What was a tough revenue challenge you faced, and how did you overcome it?
When our cloud and data services division hit a revenue plateau, I knew we needed a bold move. With the tech landscape evolving, I saw a rising demand for AI-driven, actionable data solutions. I spearheaded a radical transformation, pivoting from traditional cloud offerings to cutting-edge, AI-integrated services. This shift wasn’t just about new technology, it involved strategic partnerships, rapid innovation, and empowering our teams to adapt. The result? A 30% revenue surge, improved client retention, and a reinforced leadership position for Ace Infoway. This experience reinforced my belief: agility, vision, and execution are the keys to sustainable growth.
What’s your greatest leadership strength, and what area are you working to improve?
My greatest strength as a leader lies in driving innovation and spearheading strategic transformations. I’ve fostered a culture of creativity, where every team member feels empowered to push boundaries and contribute to our forward momentum. This approach has been vital in ensuring we remain at the cutting edge of the tech industry. My expertise in change management has enabled us to seamlessly navigate major shifts, from revamping products to expanding into new markets, while maintaining alignment with our long-term vision.
However, I’m continuously working on enhancing work-life balance—not just for myself, but for my team. By promoting flexibility, setting realistic expectations, and delegating effectively, we ensure sustained growth and well-being.
What drives your innovation and impact in the tech industry?
My drive to innovate and deliver impactful outcomes in the tech industry stems from a passion for technology, a desire to make a difference, and an understanding of market dynamics. I am excited by technology’s transformative potential and stay ahead of trends to keep our products at the forefront. Solving real-world problems and helping businesses improve efficiency motivates me. The rapid industry evolution pushes me to remain agile, while the responsibility to inspire and lead a talented team fuels my ongoing commitment to innovation.
What strategies have you used at Ace Infoway to stay competitive globally?
At Ace Infoway, we’ve implemented bold, forward-thinking strategies to maintain our edge in the global software and SaaS market. With a focus on continuous innovation, customercentricity, and agility, we ensure our solutions stay at the forefront of industry advancements. We’ve integrated cutting-edge technologies like AI, machine learning, and blockchain into our offerings, driving efficiency and next-level capabilities. By forming strategic partnerships with tech leaders and innovative startups, we’ve expanded our reach while avoiding the costs of in-house development. Our commitment to customer success is demonstrated through personalised services, flexible pricing, and constant feedback loops, ensuring we deliver exactly what our global clients need. This culture of innovation, data-driven insights, and a focus on talent keeps us ahead of market shifts and drives sustainable growth.
How do you measure success beyond revenue growth, focusing on your leadership impact?
For me, success as a leader at Ace Infoway is measured by more than just revenue growth—it’s about creating lasting impact. One of the key metrics is team development. I focus on fostering skill advancement, driving promotions, and ensuring high retention, which reflects my ability to empower and grow talent. Another vital measure is the culture we cultivate. Employee surveys and the innovation we see—new ideas, projects, and patents—serve as indicators of how effectively we’re fostering creativity and a forward-thinking mindset. Strategic execution, market positioning, and stakeholder satisfaction also play a crucial role in assessing success. But above all, I continuously seek personal growth through feedback, ensuring that both individuals and the organisation flourish together.
What's next for you as a growth leader, and which trends or technologies excite you?
As a growth and revenue leader at Ace Infoway, I’m driven by the potential of new technologies to redefine value delivery. Artificial Intelligence and Machine Learning are particularly exciting, with the ability to revolutionise decision-making and enhance customer experiences. Blockchain’s promise of security and transparency is another area I’m eager to explore. IoT presents unmatched opportunities for connectivity and automation, while quantum computing can solve complex problems at speed. Above all, I’m passionate about integrating sustainable and ethical tech, ensuring innovation benefits both business and society. These trends will shape the future, and I aim to lead Ace Infoway to the forefront.