Top Ways For Identifying & Managing Business Risks
Running a business brings its own set of risks and challenges. Nearly all businesses face risk, whether internal or external. It makes managing business risks important for you as these surprises can crumble your business like the House of Cards. An effective business risk management plan ensures minimal loss to your business during market downturns….
Bhumika
Empathy-Driven CX: India’s Competitive Advantage
Empathy has emerged as a vital element of customer experience (CX) in the fiercely competitive business landscape, particularly in India, where rapid digital transformation has significantly shifted consumer expectations. According to a PwC report, 82% of Indian consumers desire more human interaction from companies, underscoring empathy’s crucial role in enhancing customer satisfaction. The Role of…
Shipra Prajapati
SBI Seeks $1.25 Billion: India’s Largest Loan In 2024
According to sources, the State Bank of India plans to borrow up to $1.25 billion, making it India’s largest dollar-denominated bank loan in 2024. The reason behind raising this loan is for general corporate purposes. Another reason for this loan is SBI’s plan to syndicate the loan among other lenders to distribute the risk. SBI’s…
Himanshu
Oil Slumps More Than 4% After Iran Downplays Israeli Strikes
Oil prices fell by more than 4% after Iran downplayed the damage from Israeli strikes on its interests in the Middle East. The toned-down statement heightened volatility in global energy markets, which are already impacted by economic concerns, fluctuating demand, and geopolitical disputes. These factors, now widely known to investors, traders, and energy analysts, provide…
John David
Creating a Virtual Business Card: Tools and Tips for Success
In today’s digital-first world, business cards have gone virtual. Instead of carrying physical cards, many professionals opt for virtual business cards to share their contact details quickly and efficiently. Whether you’re an entrepreneur, freelancer, or someone who frequently networks, a virtual business card can help make connections seamless. These digital tools provide an easy way…
The Most Effective KPIs for Measuring Customer Success
Just providing quality services or products isn’t sufficient for businesses to thrive in today’s competitive environment. Businesses now need to ensure that their customers successfully use those offerings. The concept of customer success has increasingly become popular because successful customers are more likely to stay loyal, provide positive referrals, and drive growth for companies. According…
Vipin Kumar
Leadership Lessons From Kumar Mangalam Birla
Imagine being 28, unexpectedly thrust into the leadership of a sprawling business empire after the sudden loss of your father. Critics doubted your ability and comparisons with a legendary predecessor loomed large. This was the reality Kumar Mangalam Birla faced in 1995. With scepticism in the air, Birla had to decide quickly—either adapt and lead…
Abdullah Ansari
Time to Challenge Outdated NormsÂ
While video games remain a taboo subject to touch upon, Havard Business Review claims that playing video games fosters team collaboration, improves emotional intelligence, and more. However, managers often reject them as an activity that hampers productivity and discipline. It is still popularly believed that the time spent on games is time wasted. But recent…
Modernising Customer Experience in Banking
As of 2024, more than 84% of customers use online banking, and 72% use it to reach their primary bank. With these growing numbers in online banking, creating a modern customer banking experience has become a necessity rather than a luxury. The modern customer expects personalised, seamless, and efficient services that align with the convenience…
Swiggy IPO To Transform Its 500 Employees’ Lives
The food delivery giant Swiggy made its highly-anticipated stock market debut on November 13, 2024. It is not only one of the biggest IPOs (Initial Public Offering) in recent years but also impacted the company’s employees’ lives. According to Money Control, 500 of Swiggy’s employees are likely to become crorepatis through the ESOP (Employee Stock…
