Why India’s Ops Leaders Must Master Crisis Before Control
Traditionally, the Chief Operating Officer (COO) focused on logistics and process efficiency. In India’s unpredictable environment, characterized by policy shifts, climate risks, and infrastructural challenges, this role has undergone a significant transformation. Modern COOs are now primarily crisis managers, tasked with anticipating disruptions, responding swiftly, and leading with resilience. Their ability to adapt determines company…
Abdullah Ansari