Workplace Interactions, A Lost Culture
In 2020, at the height of the pandemic, Microsoft faced a critical challenge that was becoming all too familiar in the corporate world. While their transition to remote work was largely seamless regarding operational continuity, the company’s leadership noticed a disturbing shift. Despite having robust digital tools in place, employee engagement levels were dropping, and…
AI Hiring, A More Human Way To Hire
Hiring is one of the most important things for companies. Some take it seriously; others don’t. However, a good or a bad hire can significantly affect your company’s performance. As mentioned in a report by the US Department of Labor, a bad hire can cost a company around 30% of his/her annual salary. That being…
Empathy is Good Business: A Winning Formula for the Modern Workplaces
In 2021, during the height of the pandemic, the CEO of Airbnb, Brian Chesky, made headlines when he pledged to support employees by offering extended remote work options and mental health resources. His approach wasn’t just about logistics but a demonstration of empathy. At a time when uncertainty and anxiety were at an all-time high,…
A Cautionary Tale: Why HR Managers Should Be Sceptical About Self Promoters?Â
In 2016, Yahoo hired a senior executive, Henrique De Castro, alongside then-CEO Marissa Mayer to revitalise the company. With a solid reputation at Google, De Castro presented himself as a leader capable of turning things around, and his track record proved this. But little did Yahoo know that Castro is an extreme case of self-promotion….
Problem for Some, Opportunity for Others: Navigating the Noise Distraction in the Office and the New Business Opportunities it Offers
Employees today face a very peculiar challenge. Despite the companies’ open-office concept designed for collaboration, workers are distracted by the atmosphere that boosts creativity. Conversations, phone calls, and even the clatter of keyboards form a constant cacophony of noises, making focusing on work nearly impossible. The solution wasn’t as simple as moving to a quieter…
Damodar Bhattad: Forged by Determination, Driven by Perseverance
Climbing the professional ladder in any industry requires a potent combination of determination, perseverance, and a deep-rooted understanding of one’s field. For Damodar Bhattad, these qualities have been his cornerstone, guiding him from his humble beginnings as an Accounts Officer to the esteemed position of Director (Finance) and CFO at Bharat Electronics Limited (BEL). His…
Vishal Patni: Transforming Home Buying Experience at Emaar India
When Emaar India confronted the pressing challenges of customer experience in the real estate market, it became evident that the traditional home-buying process was in dire need of a transformation. Prospective buyers faced a labyrinth of complex paperwork, lengthy approval times, and a lack of transparency, leading to confusion and frustration. These obstacles not only…
Rajesh Dogra: Transforming Air India’s Customer Experience
Air India, once a symbol of Indian aviation, faced significant challenges with declining customer satisfaction and operational inefficiencies. Under the new ownership of the Tata Group, the airline needed a transformative approach. Rajesh Dogra, as Chief Customer Experience Officer (CXO) and Global Head of Airport Operations, was tasked with revitalising Air India’s customer experience. Drawing…
Bondex – Revolutionising Web3 Professional Networking
In the fast-evolving digital landscape, Bondex is standing out as a transformative force, redefining professional networking and recruitment through the innovative use of blockchain technology. Launched in August 2021, Bondex operates at the intersection of talent acquisition and Web3, leveraging decentralised platforms to create a more equitable and transparent professional ecosystem. With over 4 million…
Leadership Lessons from Mukesh Ambani
Mukesh Ambani, chairman and managing director of Reliance Industries, often makes headlines for his heartwarming, off-the-billionaire-book gestures. Recently, he hosted one of India’s grandest weddings, where he was spotted serving food to guests—just like any ordinary father would. Years ago, a picture of him went viral, showing him seated humbly among employees in his office,…