Harmit Singh Malhotra: Broadcasting Trust

Harmit Singh Malhotra  
Chief Technology Officer, NDTV Profit

Harmit Singh Malhotra serves as the Chief Technology Officer at NDTV Profit, a leading Indian business news channel. With over 20 years of experience in digital media and broadcasting, he oversees technological strategies, multi-platform innovations, and real-time delivery systems. A strong supporter of reliable journalism, Harmit integrates advanced technology with rigorous editorial standards to combat misinformation, boost transparency, and restore audience confidence in the digital era.

Broadcasting Trust: Reimagining News Credibility in the Digital Era

In today’s digital landscape, trust is the most valuable currency for broadcasters. Indian audiences are inundated daily with news from television, online portals, messaging apps, and an ever-growing number of YouTube channels. While this proliferation has democratized access to information, it has also led to a surge in fake news, making it increasingly difficult for viewers to discern credible reporting from misinformation.

 

The rapid rise of multiple digital channels brings another challenge: ownership and accountability of news. Unlike established broadcasters, who are bound by regulatory frameworks and editorial guidelines, many new digital channels operate with little oversight, making it hard for audiences to verify the source and authenticity of content. This fragmentation raises fundamental questions about credibility, responsibility, and the role of traditional media in the digital era.

 

In the ever-evolving news landscape, viewers now expect content to be available anytime, anywhere, and on any device. Media companies must adapt quickly to meet these expectations or risk losing relevance. This requires not only delivering news rapidly but also ensuring accuracy, transparency, and credibility across multiple platforms. Traditional broadcasters must leverage technology to remain agile while upholding regulatory compliance and maintaining editorial standards.

 

Historically, broadcasters built trust through verified reporting, ethical journalism, and accountability to both regulators and audiences. Today, they must adapt these principles to a fragmented, multi-platform environment. Fact-checking, transparency, and visible sourcing are essential tools for maintaining credibility while keeping pace with the rapid pace of modern news consumption.

 

Digital tools also offer opportunities to enhance transparency and audience engagement, such as interactive reporting, source attribution, and contextualized updates. Media literacy campaigns help viewers navigate the growing volume of information and distinguish verified news from misinformation.

 

For India, with its linguistic and cultural diversity, maintaining trust requires localized reporting, cultural sensitivity, and consistent editorial rigor. Even as new channels proliferate, regulated broadcasters that adhere to editorial and compliance standards differentiate themselves as credible sources. Correcting mistakes openly and providing context further reinforces audience confidence.

 

Ultimately, reimagining trust is about credibility, accountability, and responsible ownership. Broadcasters who combine digital agility, platform versatility, and strong editorial values can emerge as reliable anchors in a sea of information noise. By doing so, they not only preserve their legacy but also set new standards for journalistic integrity in the digital era.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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